• Handling of Personal Information
• Privacy Policy
• Handling of Personal Information for Individuals Residing in the EEA (European Economic Association)

Handling of Personal Information on this Website

Tadano Infrastructure Solutions Ltd. (hereinafter referred to as “the Company”) places greatest priority on protecting the privacy of customers who use this website.
Ordinarily, it is not necessary  for the customer to disclose the individual’s name or any other information about the customer in order to access this website.
However, the provision of personal information is requested on some pages in order to improve the efficiency of website viewing or for the purpose of customer follow-up.
When utilizing customer personal information, the Company shall endeavor to manage, and appropriately handle and protect, personal information based on the following procedures.

1. Purposes of personal information use

The Company may acquire and use the customer’s name, email address, and other necessary personal information for purposes such as the following.

1. Provision of sales, repair, inspection, and other services for the Company’s products, and acquisition of raw materials and other supplies
2. Conducting questionnaire surveys and creation of statistical and other materials for products, services, and sales planning based on the surveys
3. Provision of the requested products, services, and various materials
4. Responding to inquiries, sending of gifts and other items
5. Providing information about products, services, events, questionnaire surveys, and other matters of or related to the Company
6. In addition, the conduct of operations ancillary to any of the above operations, and operations for which the Company has obtained the consent of the individual

2. Personal information safety management

The Company shall enact the necessary measures and perform appropriate management in order to prevent leakage, loss, unauthorized modification, or other issues involving customer personal information.

3. Personal information provision and disclosure

All personal information provided to this website shall not be disclosed or provided to a third party without the consent of the individual customer.

4. Requests for personal information disclosure, correction, or discontinuation of use

When a customer requests the disclosure of his/her own personal information, when a customer requests a correction related to his/her personal information, or when a customer requests that this information not be used as a means of future contact, the Company shall respect such request and respond to it quickly to the maximum extent possible.
Please contact the Company at the contact address listed below.

5. Shared use of personal information

The Company and its subsidiaries and affiliates may engage in shared use of acquired personal information within the range of the purposes of use in 1 above.

6. Use of cookies

This website may use cookies to automatically acquire information, however the acquired data is not data that identifies the website visitors. A customer who does not want information to be collected using cookies should turn cookies off in the web browser settings. However, this may make some web page functions unavailable.
[Email address for inquiries related to personal information]

TIS_Contact@tadano.com